Cleveland Public Library has long been positioned as The People’s University, a place where there is something for everyone. Over the past year the Library continued to reassess its services keeping in mind the changing demographics of the area. We identified new areas of need and broadened our reach by evaluating the numerous services and programs we currently offered to determine relevancy and alignment with the Library’s new Strategic Plan.

The result in 2013 was a higher level of branch programs that were more targeted and better attended.