Curbside and Walkup Pick up Instructions

Cleveland Public Library offers pick up services at Main Library, the Louis Stokes Wing, and its neighborhood branches for patrons on the go.

SERVICES AVAILABLE WALK UP

  • Items on hold
  • Printing (must call branch ahead of request)
  • Copying (limited to 5 pages)
  • Faxing

CURBSIDE AND WALK UP INSTRUCTIONS

CURBSIDE AND WALK UP INSTRUCTIONS

STEP 1: Reserve items online at cpl.org or by phone with your Library card handy. Don’t know exactly what you want? Call us and we can help.

STEP 2: Call ahead to schedule a time to pick up materials.

STEP 3: How do you plan to pick up your materials: Curbside or Walk-Up Service?

FOR CURBSIDE PICK-UP:

  • Park your car in a designated spot
  • Call or text the Library location to notify staff of your arrival
  • Open your trunk or cargo area so materials can be placed inside
  • Return to your car and be prepared to show your library card or state ID

FOR WALK-UP SERVICE:   

  • Call or text the Library upon arrival.
  • Be prepared to show your Library card or photo ID.
  • Your materials will be placed on a pick-up table.

STEP 4: Enjoy your materials!
All items will be placed in plastic Library bags for your safety.

STEP 5: Don’t forget to return all items to the book drop.

Service at the drive-up window at Main Library will remain the same. The Eastman Reading Garden will be open with social distancing guidelines.

“We’ve spent two months planning our return and discussing best practices for maintaining a safe environment,” Thomas Jr. remarks. “Our staff is undergoing COVID-19 training to better serve our community and taking a phased approach to eventually welcoming patrons back into our locations.”

TEXT TO PICK UP

The Library is making it easier for patrons to contact their local branch for holds. During Library service hours, patrons will have the ability to call or text their local branch to use our curbside and walk-up services.

STEP 1: When your items are ready, locate your branch’s code and text it to 216-208-4384. Use this map to find your nearest location.

Branch LocationBranch Code
AddisonADS
BrooklynBKN
Carnegie WestCAR
CollinwoodCOL
East 131E131
EastmanEAS
FleetFLE
FultonFUL
Garden ValleyGVL
GlenvilleGLE
Harvard LeeHAR
HoughHOU
JeffersonJEF
Langston HughesLAH
LorainLOR
Martin Luther King, JrMLK
Memorial-NottinghamMNT
Mt. PleasantMTP
RiceRICE
RockportROCK
SouthSOU
South BrooklynSBN
SterlingSTE
UnionUNI
WalzWAL
West ParkWPK
WoodlandWDL

STEP 2: Upon arrival, please call your branch’s phone number or text: 216-208-4384 to tell a staff member that you’re outside.

STEP 3: Enjoy your materials! All items will be placed in plastic Library bags for your safety.

STEP 4: Don’t forget to return all items to the book drop.

ADDITIONAL QUESTIONS?

If you have additional questions about your account, then you can contact us at AskCPL or Call: 216-623-2800