A Better User Experience on the Web
The Library was focused in 2010 not only on building its supply of tech tools for patron use, but also on upgrading its internal technologies. Top on the list of accomplishments was a complete overhaul of the www.cpl.org website.
July marked the completion of the upgrade, which included a new look and, more important for users, easier navigation and greater functionality. The new site was part of the Library's larger vision for improving the overall patron experience.
The new format and programming allow the Library to present more information in an easy-to-navigate design. Usability testing was conducted with patrons to ensure the new site matched current needs and interests. Graphics are rotating more frequently to communicate the many different events and initiatives happening at the Library.
New resources were also employed to improve content. For instance, there is now a greater focus on youth, with new sections dedicated to kids and their parents and a total overhaul of the teen section. The new site also puts a greater focus on the Library's wonderful collections, with automated feeds of new titles that enable visitors to easily see what's available and what is being read by others within similar age groups. | More »
